Customer Service

  • PAOLA GIROTTI – ON THE IMPORTANCE OF SMALL BUSINESS IN CANADA, BENG PASSIONATE ABOUT CREATING CHANGE, AND FIINDING OPPORTUNITY IN EVERY DAY In this episode we talk to talking to Paola Girotti the Founder, Owner and Operator of Sugarmoon Salon and one of the Co Founders of Beauty United. Sugarmoon Salon has been in business […]

  • CUSTOMER SERVICE  Know The Power of Being Responsive The number one mistake that a lot of businesses make is a lack of emphasis on providing excellent customer service. And, no this does not always mean the customer is always right but how you respond to customer questions, complaints and feedback is critical for your success. […]